Hi David,
1. How was the delivery? Were the guys friendly and helpful? There were two guys, is that correct?
MC: everything went well. They were a family: father, mother, and two daughters. The clock was well protected.
2. How was the setup? Please give me your feedback on Victor. How long was he there and how well did he do in explaining to you how to set up and operate the clock?
MC: Victor was great! I was attending a meeting and from time to time he called to explain the functions and tips about the clock. We can see he is really passionate about what he does.
3. How is the product? Does it meet your expectations?
MC: Beautiful! Yes, I am enjoying having it at home and so far, working well.
Thanks, David. It’s beautiful. I’m going to set it up this evening. The delivery service guys were great also
The clock arrived on time today. It is set up and running perfectly. The delivery people were great, very friendly, and professional. The clock is a beautiful addition to our decor. Thank you very much
I opened the box tonight after I got home and it is absolutely gorgeous. Thank you for all your hard work. Now when the time comes I have to get it down to South Carolina for my new granddaughter.
Our clock is up and running. We love it and want to thank you for all your help
Very pleased! Thank you.
Wow! It turned out so great! Very beautiful. I was kind of worried at first, but now… no doubt at all! It looks very nice and sophisticated, yet simple and subtle. Exactly what I was looking for! Thank you so very much!!!
The crate was well constructed and the clock is beautiful
David at Old Time Chimes was great to work with from inquiring about products offered to picking the design, through the building process and finally delivery & setup. Great experience! The clock exceeded our expectations and is beautiful addition to our home. Highly recommend Old Time Chimes!
Jim
In the space of approximately 2-3 months and many emails back and forth I have been in contact with Dave King of Old Time Chimes for the purchase of a grandfather clock. Each time it was a very pleasant experience. I had many questions, and each time Dave was very prompt in answering them. After making the purchase Dave kept in touch by sending wood samples, stain samples, and setup directions for the clock as promised. The clock arrived today in perfect condition and what a beautiful piece of furniture it is. It was very easy to set up, and I am now enjoying the beautiful Westminster chimes. From start to finish the experience of dealing with Dave was extremely pleasant and very rewarding when I saw the beautiful craftsmanship done by the Amish gentleman who built the clock. I highly recommend Old Time Chimes to anyone who is looking to purchase a grandfather clock.